:root{--bg:#0b0f19;--bg-card:#162032d1;--bg-card-solid:#111827;--bg-sidebar:#0d1424;--border:#ffffff12;--border-hover:#ffffff24;--accent:#10b981;--accent-dim:#10b98126;--teal:#06b6d4;--teal-dim:#06b6d41f;--amber:#f59e0b;--amber-dim:#f59e0b1f;--red:#ef4444;--red-dim:#ef44441f;--purple:#a855f7;--purple-dim:#a855f71f;--text:#f0f4ff;--text-muted:#8892a4;--text-faint:#4b5563;--radius:14px;--radius-sm:8px;--radius-full:999px;--shadow:0 4px 24px #00000059;--shadow-lg:0 8px 40px #00000080;--sidebar-w:230px;--topbar-h:56px;--transition:.2s cubic-bezier(.4, 0, .2, 1)}[data-theme=light]{--bg:#f8fafc;--bg-card:#ffffffd9;--bg-card-solid:#fff;--border:#0f172a14;--border-hover:#0f172a26;--text:#0f172a;--text-muted:#475569;--text-faint:#94a3b8;--accent-dim:#10b9811f;--teal-dim:#06b6d41a;--amber-dim:#f59e0b1a;--red-dim:#ef44441a;--purple-dim:#a855f71a;--shadow:0 4px 20px #0f172a14;--shadow-lg:0 10px 30px #0f172a1f}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{background:var(--bg);color:var(--text);min-height:100vh;font-family:Inter,system-ui,sans-serif;overflow-x:hidden}h1,h2,h3,h4{font-family:Outfit,sans-serif;font-weight:700}a{color:inherit;text-decoration:none}button{cursor:pointer;background:0 0;border:none;font-family:inherit}input,select,textarea{font-family:Inter,sans-serif;font-size:.875rem}#app{min-height:100vh;display:flex}.sidebar{width:var(--sidebar-w);background:var(--bg-sidebar);border-right:1px solid var(--border);z-index:100;transition:transform var(--transition);flex-direction:column;display:flex;position:fixed;top:0;bottom:0;left:0;overflow-y:auto}.sidebar-logo{color:var(--text);border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:24px 20px 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var(--transition);padding:20px;position:relative;overflow:hidden}.kpi-card:hover{border-color:var(--border-hover);box-shadow:var(--shadow);transform:translateY(-2px)}.kpi-card:before{content:"";border-radius:var(--radius) var(--radius) 0 0;height:3px;position:absolute;top:0;left:0;right:0}.kpi-card.green:before{background:var(--accent)}.kpi-card.teal:before{background:var(--teal)}.kpi-card.amber:before{background:var(--amber)}.kpi-card.red:before{background:var(--red)}.kpi-card.purple:before{background:var(--purple)}.kpi-icon{margin-bottom:12px;font-size:1.6rem;display:block}.kpi-label{text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);margin-bottom:4px;font-size:.75rem;font-weight:600}.kpi-value{color:var(--text);font-family:Outfit,sans-serif;font-size:2rem;font-weight:800;line-height:1}.kpi-value.loading{background:var(--border);color:#0000;border-radius:4px;width:60px;height:32px;animation:1.5s infinite pulse}.table-wrap{background:var(--bg-card);border:1px solid 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tr:last-child{border-bottom:none}tbody tr:hover{background:#ffffff05}tbody td{color:var(--text);vertical-align:middle;padding:13px 16px}.phone-cell{color:var(--teal);font-family:Inter,monospace;font-size:.8rem}.badge{border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.06em;align-items:center;gap:5px;padding:4px 10px;font-size:.72rem;font-weight:700;display:inline-flex}.badge-active{background:var(--accent-dim);color:var(--accent)}.badge-trial{background:var(--teal-dim);color:var(--teal)}.badge-lead{background:var(--amber-dim);color:var(--amber)}.badge-expired{background:var(--red-dim);color:var(--red)}.badge-pending{background:var(--purple-dim);color:var(--purple)}.badge-open{background:var(--amber-dim);color:var(--amber)}.badge-resolved{background:var(--accent-dim);color:var(--accent)}.kill-switch{border-radius:var(--radius-full);cursor:pointer;transition:all 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var(--teal);margin-bottom:20px;padding:10px 14px;font-size:.8rem}.modal-footer{border-top:1px solid var(--border);justify-content:flex-end;gap:10px;padding:16px 24px 20px;display:flex}.form-group{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.form-group label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;font-size:.78rem;font-weight:600}.form-group input,.form-group select{background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text);transition:all var(--transition);outline:none;width:100%;padding:10px 14px}.form-group input:focus,.form-group select:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-dim)}.form-group select option{background:var(--bg-card-solid);color:var(--text)}.form-row{grid-template-columns:1fr 1fr;gap:12px;display:grid}.conv-thread{flex-direction:column;gap:12px;padding:20px;display:flex}.conv-bubble{border-radius:16px;max-width:75%;padding:10px 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var(--border);border-bottom-left-radius:4px}.conv-bubble.ai{background:var(--accent-dim);color:#d1fae5;border:1px solid #10b98133;border-bottom-right-radius:4px}.conv-bubble.fragment{opacity:.5;border-style:dashed;font-style:italic}.conv-meta{color:var(--text-faint);margin-top:4px;font-size:.7rem}.conv-meta.right{text-align:right}.chat-input-container{background:var(--bg-sidebar);border-top:1px solid var(--border);align-items:flex-end;gap:10px;padding:14px 20px;display:flex}.chat-textarea{background:var(--bg);border:1px solid var(--border);color:var(--text);resize:none;min-height:44px;max-height:120px;transition:border-color var(--transition);border-radius:20px;outline:none;flex:1;padding:12px 16px;font-family:Inter,sans-serif;font-size:.875rem;line-height:1.4}.chat-textarea:focus{border-color:var(--accent)}.btn-send{background:var(--accent);color:#fff;width:44px;height:44px;transition:all var(--transition);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:1.1rem;display:flex}.btn-send:hover{transform:scale(1.05);box-shadow:0 4px 12px #10b98166}.btn-send:disabled{background:var(--border);color:var(--text-muted);box-shadow:none;cursor:not-allowed;transform:none}.empty-state{color:var(--text-muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:60px 20px;display:flex}.empty-state .empty-icon{opacity:.5;font-size:2.5rem}.empty-state p{font-size:.9rem}.toast{border-radius:var(--radius-sm);border:1px solid var(--border-hover);color:var(--text);box-shadow:var(--shadow-lg);opacity:0;pointer-events:none;z-index:1000;background:#1f2937;max-width:320px;padding:14px 20px;font-size:.875rem;font-weight:500;transition:all .3s cubic-bezier(.34,1.56,.64,1);position:fixed;bottom:24px;right:24px;transform:translateY(80px)}.toast.show{opacity:1;transform:translateY(0)}.toast.success{border-left:4px solid var(--accent)}.toast.error{border-left:4px solid var(--red)}.toast.info{border-left:4px solid var(--teal)}.spinner{border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:32px;height:32px;margin:40px auto;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}.sidebar-overlay{z-index:99;background:#0000008c;display:none;position:fixed;inset:0}.charts-section{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:20px;margin-bottom:28px;display:grid}.chart-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);transition:all 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var(--transition);display:block}.sidebar-overlay.open{opacity:1;pointer-events:auto}.main-content{margin-left:0;margin-top:var(--topbar-h);padding:20px 16px}.form-row{grid-template-columns:1fr}.section-header{flex-direction:column;align-items:flex-start}.kpi-grid{grid-template-columns:1fr 1fr}table{font-size:.78rem}thead th,tbody td{padding:10px}.conv-bubble{max-width:90%}.modal-box{border-radius:var(--radius) var(--radius) 0 0;max-width:100%}.toast{max-width:unset;bottom:16px;left:16px;right:16px}}@media (width<=420px){.kpi-grid{grid-template-columns:1fr}}.nav-icon-svg{stroke:currentColor;stroke-width:2px;fill:none;stroke-linecap:round;stroke-linejoin:round;vertical-align:middle;width:18px;height:18px;display:inline-block}.kpi-icon-svg{stroke:currentColor;stroke-width:2px;fill:none;stroke-linecap:round;stroke-linejoin:round;width:24px;height:24px;margin-bottom:12px;display:block}.action-icon-svg{stroke:currentColor;stroke-width:2px;fill:none;stroke-linecap:round;stroke-linejoin:round;vertical-align:middle;width:14px;height:14px;display:inline-block}